Frequently Asked Questions

How long does shipping take?

Standard shipping to the US takes 7–15 business days. Expedited shipping takes 5–8 business days. You'll receive a tracking number within 24 hours of your order shipping.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Email us at support@vektorfit.com to start a return.

My item arrived damaged — what do I do?

We're sorry to hear that. Email us at support@vektorfit.com with a photo of the damage and your order number. We'll send a replacement immediately at no cost.

Can I cancel or change my order?

Orders can be cancelled or modified within 12 hours of placement. After that, the order will have already been processed. Contact us as soon as possible at support@vektorfit.com.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Is my payment information secure?

Absolutely. All payments are processed through Shopify's secure, PCI-compliant payment system. We never store your card details.

Do you ship internationally?

Currently, we ship within the United States only. International shipping is coming soon.